Medical Office Administration

Be a Behind-the-Scenes Medical Hero

Are you passionate about helping people? Are you organized, detail-oriented, a strong communicator, and a skilled problem solver?

If this sounds like you, you’re a good fit for a career in medical office administration. Medical office administrative professionals work in the background of patient care, helping medical practices run smoothly.

You’ll be involved in greeting patients, handling correspondence, scheduling appointments, arranging hospital admission and laboratory services, managing patient records, handling billing and insurance claims, and ensuring compliance with healthcare regulations.

This in-demand job makes a vital difference and is a critical part of the medical team. 

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The Program Options

2 Years 67 Credit Hours

The Medical Billing and Coding Associate in Applied Science degree offers a comprehensive education in medical coding, billing, and healthcare administration. This program will prepare you for specialized roles requiring in-depth knowledge of medical terminology, coding systems, and insurance procedures. This degree will lead to enhanced career opportunities and earning potential.

Mode

Online/in-person

Prerequisites

None

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2 Years 67 Credit Hours

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.

Mode

Online/in-person

Prerequisites

None

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1.5 Years 42 Credit Hours

Medical Insurance Coding Diploma pathway provides focused training in medical coding, billing, and related administrative tasks, preparing you for entry-level positions in healthcare settings. This program offers a streamlined approach to acquiring essential skills without the extensive coursework of an associate degree. Students should choose this diploma option for its efficient pathway to a career in medical billing and coding, providing a quicker route to employment in a growing healthcare field.

Mode

Online/in-person

Prerequisites

None

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1 Year 18 Credit Hours

The Medical Office Administration Certificate pathway is designed to provide you with essential administrative skills for healthcare settings. This certificate will equip you with knowledge in medical terminology, office procedures, and basic administrative tasks. Students choose this option for its quick entry into the healthcare field, allowing for rapid skill development and immediate career opportunities in medical offices and related environments.

Mode

Online/in-person

Prerequisites

None

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1-2 Semesters 15 Credit Hours

The Medical Administrative Assistant Certificate will prepare you for administrative roles in healthcare settings. The curriculum covers medical terminology, office procedures, scheduling, billing, and electronic health records (EHR) management. You will learn to efficiently manage front-office tasks, support patient interactions, and coordinate administrative workflows. When you graduate, you will be ready for an entry-level position in a medical offices, hospital, and other healthcare facility. If you are interested in this credential, you should apply to the Medical Office Administration, AAS program.

Mode

Online

Prerequisites

Unweighted GPA of 2.8

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1-2 Semesters 15 Credit Hours

The Patient Services Representative Certificate is designed to prepare you for a front-line administrative role in a healthcare setting. The curriculum focuses on customer service, medical terminology, appointment scheduling, patient check-in/check-out procedures, and electronic health records (EHR) management. You will gain the skills needed to assist patients, coordinate office operations, and ensure smooth communication within healthcare teams. You will graduate prepared for an entry-level position in a hospital, clinic, or medical office. If you are interested in this credential, you should apply to the Medical Office Administration, AAS program.

Mode

Online

Prerequisites

Unweighted GPA of 2.8

Apply Now

14%

Increase in medical records specialists expected in Anson and Union counties through 2034 (Lightcast data, 2024)

20%

Increase in medical secretaries expected in Anson and Union counties through 2034 (Lightcast data, 2024)

Certified

Students who graduate from our program are prepared to pass the NHA, AAPC, and AHIMA certification exams.

Workforce-Relevant Education

After completing the Medical Office Administration program, you’ll qualify for employment in hospitals, medical clinics, doctors’ offices, extended care facilities, diagnostic centers, insurance companies, and other health-related facilities.

Need help paying for your Medical Office Administration education? There are lots of scholarships available. Submit the contact form above, and we’ll be in touch.

Exterior view of the Braswell Building at �鶹ԭ��’s Old Charlotte Highway (OCH) campus.

Photo of �鶹ԭ�� Medical Office Administration graduate Aanjele Miller holding her daughter, Ajourney.

Our Grads Make a Difference

I make schedules for the doctors, pull records for the doctors, update the patients’ charts for the nurses and doctors. When I have time, I also like to talk to patients about their lives. I ask them about their families or about the work they did earlier in their lives. I let them know that they have a friend in me.
Aanjele Miller, ’23 Medical Office Administration graduate and mother to Ajourney